Legal

Privacy Policy

Last updated: May 5, 2026

Introduction

SEO Brothers Inc. and our affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

  • How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
  • The types of information we may collect from you or that you may provide when you visit our websites https://seobrothers.com/ and https://portal.seobrothers.com/ (collectively, our "Website").
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. We limit the collection, use, and retention of your personal information to what is necessary for the identified purposes, in accordance with applicable data minimization principles.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information. Certain categories of personal information may be considered sensitive due to their nature (such as health, biometric, or financial information) or the context in which they are used. Where we collect sensitive personal information, we will apply enhanced safeguards and obtain your express consent as required by applicable law.

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the UK GDPR also apply to our processing of your personal information. For the purposes of those regulations, SEO Brothers Inc. is the data controller. Where this policy refers to "consent" as the basis for processing, EU/UK users' consent will be obtained in accordance with GDPR requirements (i.e., freely given, specific, informed, and unambiguous).

This policy applies to information we collect, use, or disclose about you:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

This policy DOES NOT apply to information that:

  • We collect offline or through any other means, including on any other Company or third-party website (including our affiliates and subsidiaries).
  • You provide to or is collected by any third party (including our affiliates and subsidiaries), through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you acknowledge the practices described in this policy. Where required by applicable law, we will obtain your separate, express consent before collecting, using, or disclosing your personal information. If you are located in the EEA or UK, we will not rely on your use of the Website as consent; where consent is required under GDPR, we will request it separately through a clear affirmative action. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we post changes indicates that you are aware of the updated practices. Where material changes require your consent under applicable law, we will notify you and seek your consent before the changes take effect.

Information We Collect About You

We collect and use several types of information from and about you, including:

  • Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, partial billing and account information, and any other identifier we may use to contact you ("personal information").
    • We provide an opportunity for any user to unsubscribe from our marketing communications or opt-out of contact for marketing purposes on an ongoing basis by using the unsubscribe mechanism at the bottom of our e-mails, or by e-mailing [email protected].
  • Business-related information, namely information that relates to your business duties, including:
    • title;
    • duties;
    • business address;
    • business email address; and
    • business telephone number.
  • Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
  • Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
  • Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

How We Collect Information About You

We use different methods to collect your information, including through:

  • Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
  • User contributions. You may also provide information for us.
  • Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • Third parties or publicly available sources, for example, our business partners.

Information You Provide to Us

The information we collect directly from you on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, and/or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your projects. You may be required to provide financial information before placing an order through our Website.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). To learn more or to opt-out of tailored advertising, please visit the Digital Advertising Alliance of Canada Opt-Out Tool for information on how you can opt out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may be statistical in nature and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue essential cookies when you direct your browser to our Website. For non-essential cookies (such as analytics and advertising cookies), we will present you with a cookie consent mechanism and will only place such cookies after you have provided your consent, where required by applicable law. If you are located in the EEA or UK, we will obtain your prior consent before placing non-essential cookies on your device, in accordance with the ePrivacy Directive and GDPR. Essential cookies required for the Website to function may be placed without consent.
  • Local Storage Technologies. Certain features of our Website may use HTML5 local storage or similar browser-based technologies to collect and store information about your preferences and navigation to, from, and on our Website. These technologies may not be managed by the same browser settings used for browser cookies. For information about managing data stored via these technologies, see your browser's settings or Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third Party Use of Cookies

Some content or applications on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

You can opt out of several third-party ad servers' and networks' cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada or an opt-out tool created by the Network Advertising Initiative. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To improve our Website, products or services, marketing, or customer relationships and experiences.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • For users in the EEA or UK, our lawful bases for processing under GDPR Article 6 are: (a) performance of a contract, to provide you with the products, services, and Website functionality you request; (b) legitimate interests, to improve our Website, prevent fraud, and manage our business, where those interests are not overridden by your rights; (c) legal obligation, to comply with applicable laws and regulations; and (d) consent, for marketing communications and non-essential cookies, which you may withdraw at any time.

We may also use your information to contact you about our own goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please use the unsubscribe mechanism at the bottom of our e-mails or e-mail us at [email protected]. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SEO Brothers Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by SEO Brothers Inc. about our customers and users is among the assets transferred.
  • To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SEO Brothers Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Transferring Your Personal Information

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation. Where required by applicable law, including Quebec privacy legislation, we conduct privacy impact assessments before transferring personal information outside the applicable jurisdiction. For transfers of personal information of EEA or UK residents to countries outside the EEA or UK that have not received an adequacy decision from the European Commission or the UK Secretary of State, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your personal information receives an adequate level of protection.

By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing. If you are located in the EEA or UK, we do not rely solely on your consent for international transfers; instead, we rely on the safeguards described above.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may not be accessible or may not function properly. For more information about tracking technologies, see Information We Collect Through Cookies and Other Automatic Data Collection Technologies.
  • Promotional Offers from the Company. If you have opted in to receive certain emails from us but no longer wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.

Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

Breach Notification

In the event of a breach of security safeguards involving your personal information that poses a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada as required under the Personal Information Protection and Electronic Documents Act (PIPEDA). Notification will be provided as soon as feasible after we determine that the breach has occurred. We will include in our notification a description of the breach, the types of personal information involved, the steps we have taken or intend to take to address the breach, and steps you can take to reduce the risk of harm. We maintain records of all breaches of security safeguards in accordance with applicable law. For users located in the EEA or UK, we will also notify the relevant supervisory authority of a personal data breach within 72 hours of becoming aware of it, where required by GDPR Article 33. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you directly without undue delay, in accordance with GDPR Article 34.

Automated Decision-Making

We may use automated systems to assist with certain decisions related to your use of our Website and services, such as fraud detection, content moderation, or service personalization. These systems may process your personal information to make predictions or recommendations, but no decision that would produce significant legal or similarly significant effects about you is made solely by automated means without human review. If you have questions about how automated systems are used in connection with your personal information, or if you wish to request human review of an automated decision, please contact us at [email protected].

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. For users located in Quebec, parental or tutor consent is required for individuals under the age of 14, in accordance with Quebec privacy legislation. For users located in the EEA or UK, the applicable age threshold is 16 (or such lower age as specified by the applicable EU member state, but not below 13), in accordance with GDPR Article 8. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

Accessing and Correcting Your Personal Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law, you have the right to request access to and to correct the personal information that we hold about you.

If you want to review, verify, correct, or withdraw consent to the use of your personal information, you may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. Subject to applicable law, you may also request the de-indexation of personal information that is disseminated and that no longer meets the purposes for which it was collected. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Where required by applicable law, including Quebec privacy legislation, you may request that we provide your personal information in a structured, commonly used, and machine-readable format, and that we transfer it to another organization authorized to receive it (data portability).

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. We will respond to your request within 30 days of receipt, or within such other period as required by applicable law. If we need additional time, we will notify you of the extension and the reasons for it within the initial 30-day period. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:

  • Information protected by solicitor-client privilege.
  • Information that is part of a formal dispute resolution process.
  • Information that is about another individual that would reveal their personal information or confidential commercial information.
  • Information that is prohibitively expensive to provide.

If you are located in the EEA or UK, you also have the right under GDPR to: (a) request erasure of your personal information ("right to be forgotten"); (b) request restriction of processing of your personal information; (c) object to processing of your personal information based on legitimate interests or for direct marketing purposes; and (d) request portability of your personal information in a structured, commonly used, machine-readable format. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by GDPR Article 12. If we need to extend this period, we will inform you within the first month.

If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at [email protected].

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected]. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information and Challenging Compliance

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

Devon Bate, Privacy Officer
SEO Brothers Inc.
[email protected]

We have designated a Privacy Officer who is responsible for overseeing our compliance with this policy and applicable privacy laws. We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above. If you are not satisfied with our response to your complaint, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or by calling 1-800-282-1376.

If you are located in the EEA or UK, you also have the right to lodge a complaint with your local data protection supervisory authority under GDPR Article 77. A list of EEA supervisory authorities is available at edpb.europa.eu.